1. Who we are

This website, inkvoyages.com, is operated by Ink Voyages Travel Ltd., trading as Ink Voyages, based in Shanghai, China.

We are responsible for the personal information described in this policy.

Registered address: No. 1185, Huyi Road, Jiading District, Shanghai, 201800 Cina

Contact email: [email protected]

2. Information we collect

When you contact us through our website, email or a lead form on Instagram or Facebook, we may collect your name, email address, phone number (if provided), number of travellers, travel preferences and any other information you choose to share.

We also process basic technical information and cookies when you visit our website, as explained in our Cookie Policy.

Our website does not offer public user accounts or allow visitors to upload files.

3. How we use your information

We use your information to:

Respond to enquiries and provide information, itineraries and travel quotations.

Arrange and manage travel services when you decide to book with us.

Maintain relevant correspondence, operate our website and meet legal obligations.

We process enquiry information to take steps at your request before entering into a possible contract and, where appropriate, on the basis of our legitimate interests in responding to enquiries and managing our business.

We use personal information for additional marketing communications only where permitted by applicable law. Requesting information about a trip does not automatically subscribe you to a marketing newsletter.

4. Who we share your information with

We may share relevant information with service providers who help us operate our website, forms, email and IT systems; with Meta when you submit a lead form through its platforms; and with selected travel partners when necessary to arrange services you request or book.

We may also disclose information when required by law. We do not sell personal information.

When using an Instagram or Facebook lead form, please note that Meta also processes personal information under its own Privacy Policy.

5. International transfers

Ink Voyages is based in China, and personal information may be processed or accessed there. Where applicable data protection law requires safeguards for international transfers, we will use the relevant lawful transfer mechanism and safeguards.

6. How long we retain your information

We retain travel enquiries only for as long as necessary to respond and manage the request. If an enquiry does not lead to a booking, we normally delete the information within 12 months of our last contact, unless a longer period is necessary for legal reasons or to resolve a dispute.

Where a booking is made, relevant records may be kept for the period required to manage the booking and meet applicable legal and accounting obligations.

7. Your rights

Depending on the data protection laws that apply, you may have the right to access, correct or request the deletion of your personal information, restrict or object to its processing, and request data portability where applicable. Where processing is based on consent, you may withdraw that consent at any time.

To exercise your rights or ask a question about your information, contact us at [email protected].

8. Cookies

Our website uses cookies and similar technologies as described in our Cookie Policy. Please consult that policy for further information and details of your available choices.

Cookie Policy: https://inkvoyages.com/cookie-policy-eu/

9. Changes to this policy

We may update this policy when our services or data processing practices change. The latest revision date will always appear at the top of this page.